Privacy Policy
Information We Collect
At carolynthiqo, we collect various types of information to provide you with comprehensive multi-year budget planning services. This includes personal details you provide directly, technical information from your device interactions, and financial data necessary for budget calculations.
- Full name, email address, and phone number during account registration
- Mailing address for service communications and tax documentation
- Date of birth and employment information for financial planning accuracy
- Banking details and financial account information when connecting services
- Investment preferences and risk tolerance assessments
Data Type | Purpose | Retention Period |
---|---|---|
Session logs and page views | Service improvement and troubleshooting | 12 months |
Device information and browser type | Platform compatibility and security | 24 months |
Budget planning calculations | Service delivery and historical tracking | 7 years (CRA requirements) |
How We Use Your Information
Your information enables us to deliver personalized budget planning services while maintaining compliance with Canadian financial regulations. We process data to create accurate multi-year projections and provide ongoing financial guidance.
- Creating and maintaining your personalized budget planning dashboard
- Generating multi-year financial projections based on your input data
- Sending account updates, security notifications, and service announcements
- Providing customer support and technical assistance
- Conducting internal analytics to improve service features
- Meeting legal obligations under Canadian privacy and financial laws
Information Sharing and Disclosure
We maintain strict control over information sharing and only disclose data when necessary for service delivery or legal compliance. Our partnerships with financial institutions follow industry-standard data protection protocols.
carolynthiqo partners with select Canadian financial institutions and service providers to enhance our budget planning capabilities. These partnerships include encrypted data transmission and contractual privacy protections.
We may disclose information when required by Canadian federal or provincial law, including responses to court orders, regulatory investigations, or tax authority requests. Such disclosures are limited to the specific information requested.
Your Privacy Rights Under Canadian Law
As a Canadian resident, you have specific rights regarding your personal information under federal privacy legislation and applicable provincial privacy laws.
Access Rights
Request copies of all personal information we hold about you, including data sources and sharing history.
Correction Rights
Request corrections to inaccurate or incomplete personal information in our systems.
Deletion Rights
Request deletion of your personal information, subject to legal retention requirements.
Portability Rights
Receive your personal information in a structured, commonly used format for transfer to other services.
Data Security and Protection
carolynthiqo employs comprehensive security measures to protect your financial and personal information. Our infrastructure meets Canadian banking standards and includes multiple layers of protection.
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing
- Automated backup systems with encrypted off-site storage
- Employee access controls with role-based permissions
In the unlikely event of a data security incident, we maintain a comprehensive response plan including immediate containment, investigation, and notification procedures. Affected users receive direct communication within 72 hours of incident discovery.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance user experience and maintain session security. You can control cookie preferences through your browser settings.
Cookie Type | Purpose | Duration |
---|---|---|
Essential Cookies | Account authentication and core functionality | Session only |
Analytics Cookies | Usage statistics and performance monitoring | 12 months |
Preference Cookies | User settings and dashboard customization | 24 months |
Children's Privacy
carolynthiqo's services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected such information, we promptly delete it from our systems.
Parents or guardians who believe their child has provided personal information to carolynthiqo should contact us immediately using the information below.
Policy Updates
We review and update this privacy policy annually or when significant changes occur to our data practices. Updates are posted on our website with revised effective dates, and material changes are communicated directly to users via email.
Email: info@carolynthiqo.com
Phone: +1 (705) 727-8170
Response Time: Within 30 days of request